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To kick off our First Time User Guide series, this article walks through the process of downloading, installing and creating your first session in TopMod QA. This process has been designed to be as streamlined as possible whilst also giving you control over w...

TopMod QA's latest release represents the most significant shift in the product since it's inception. The latest version (2.2) has been rebuilt from the ground-up to dramatically improve the quality of the testers experience.  Refreshed User Interface We too...

With the introduction of version 2.2, TopMod QA has introduced the concept of Sessions and Events. Sessions represent a container for all recordings and other events captured as part of a users test session. Events represent everything that takes place within ...

As a continuation of our First Time User Guides series, this article provides a step by step process on how to find Sessions in the TopMod QA dashboard and view the various Events captured via the Recording application. As a recap, TopMod QA has two applicati...

If you’re unable to find a Session you recorded in the TopMod QA Dashboard, this guide will walk you through the possible causes and how to resolve them. I recorded a Session, but it hasn’t appeared in the Dashboard To ensure your Session appears correctly, ...

If you notice stuttering in your recorded gameplay—whether during playback of a Clip or Recording, or after uploading the session and viewing it in the Dashboard—it’s likely due to system resource or hardware configuration issues. This article provides guidanc...

If you're trying to start a new session in the TopMod QA Recording application and see a warning stating "Application was not found", it means the application cannot detect or connect to the game you're testing. Below are our recommended troubleshooting steps:...

We’re excited to announce the launch of TopMod QA’s Live UI, a major upgrade that redefines how testers and developers review bugs. Live UI streamlines the capture process and delivers deeper context around each issue—making it faster and easier than ever to m...

As part of our latest update (Changelog - TopMod), we have made a number of changes to the way Managers manage their teams Workspace. A Workspace is a collection of your teams users and the Projects they can upload bug footage into. This article provides a gu...